Customer Support Executive (Chennai)

Customer Support Executive (Chennai)

14 Nov
|
Framp Enterprises
|
Chennai

14 Nov

Framp Enterprises

Chennai

Role & responsibilities

- Handle customer enquiries through WhatsApp, Instagram, Facebook, email and phone calls.

- Respond to queries regarding products, pricing, availability, orders and deliveries.

- Assist customers with purchases and provide timely order updates.

- Handle customer complaints and after-sales support.

- Coordinate with internal teams to resolve customer issues.

- Follow up with potential customers and maintain customer records.

- Ensure customer satisfaction through prompt and professional communication.

Preferred candidate profile

- Good verbal and written communication skills.

- Strong customer handling and problem-solving abilities.

- Basic knowledge of MS Excel and Google Sheets.

- Familiarity with WhatsApp Business and social media platforms.

- Positive coordination and follow-up skills.

📌 Customer Support Executive (Chennai)
🏢 Framp Enterprises
📍 Chennai

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