Hiring: Customer Support Executive – Healthcare (Patient Calling)
Location: Coimbatore
Salary: Up to ₹30,000 per month
Experience: Relevant experience preferred
We are looking for Customer Support Executives for a healthcare process. The candidate will be responsible for communicating with patients, handling their queries, providing healthcare-related assistance, and ensuring a smooth patient experience.
Key Responsibilities
- Make outbound calls to patients and handle incoming patient queries.
- Follow up with patients regarding appointments, consultations, and treatments.
- Provide information about healthcare services and procedures.
- Assist patients with appointment scheduling and reminders.
- Maintain accurate patient information and call records.
- Address patient concerns professionally and escalate issues when required.
- Ensure a positive patient experience through effective communication.
Requirements:
- Positive verbal communication skills in English.
- Experience in customer support or patient calling is preferred.
- Basic computer knowledge and data entry skills.
- Good listening and problem-solving abilities.
- Patient, polite, and customer-focused attitude.
Salary & Benefits:
- Maximum Salary: ₹30,000 per month.
- Location: Coimbatore.
Interested candidates, apply now! Pay: Up to ₹35,000.00 per month