Job highlights

- Here,your voice matters you ll have the freedom to shape the projects you work on and the impact you create. Our Ideal Candidate . An Undergraduate degree in any discipline
- . 1-3 years of full-time work experience in a B2B SaaS company,in a customer-facing role

Customer Success Manager Hyderabad, India

1-3 years

About Optmyzr

At Optmyzr, we re revolutionizing the ad tech space with our fast-growing and profitable B2B SaaS platform. Founded by former leaders from Google and Microsoft, with team members who have worked at Amazon, Oracle, Zoho, and many others, we re a energetic team that s passionate about building innovative, customer-centric products. We believe in creating a workplace that s as rewarding as it s flexible.

Here, your voice matters you ll have the freedom to shape the projects you work on and the impact you create.

Our Ideal Candidate

- An Undergraduate degree in any discipline.
- 1-3 years of full-time work experience in a B2B SaaS company, in a customer-facing role.
- Full professional proficiency in written and spoken English.

- Able to solve problems and work under pressure.
- Smart and scrappy. Able to figure things out on your own.
- Passionate about making customers happy.
- Driven, focused,



and quick to take ownership of your work.

- Humble - you re willing to get into the details and open to feedback.
- Adaptable, resilient, and able to thrive in ambiguity - things change quickly in our fast-paced startup and you ll need to be able to keep up!

- Growth-minded - you re eager to expand your skill set and excited to learn and adapt all the time.
- Desire for impact - be ready to take on a lot of responsibility and work collaboratively with your team.

Responsibilities
- Own a set of accounts and drive product adoption, renewal, and expansion.
- Conduct regular monitoring of the account health for your portfolio and decide on the next steps to boost engagement.

- Develop and maintain strong relationships with the accounts by engaging with them meaningfully over multiple channels.
- Be the voice of the customers and champion their interests internally.

- Work closely with the Product and Engineering teams to build what helps your customers.
- Help customers integrate Optmyzr into their workflow and stay updated with the latest product updates by conducting regular online product onboarding and training sessions and check-ins over emails.

📌 Customer Success Manager (Hyderabad)
🏢 Optmyzr
📍 Hyderabad