- Perform any other tasks required to ensure customer satisfaction
Responsibilities
- Act as customer's voice for Zell's internal teams and work with relevant teams to improve product and services basis feedback received from the students
- Training and on-boarding of students post sales
- Delivering prompt, productive and friendly responses to students across various channels
- Initiate regular calls with the students to track their progress
- Proactively manage the success of the assigned students and identify/develop upselling opportunities
- Build a solid and lasting relationship with the customers
- Perform any other tasks required to ensure customer satisfaction
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.