- Experience in technical and non-technical customer support across multiple channels
- Provide call center support, analyze and resolve customer issues, liaise between departments, and assist in walk-in service center
Job Summary
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including remote customer service via phone, online chat, or text.
Responsibilities
- Call center-based customer support in response to a high volume of low complexity inquiries
- Customer issues analysis and resolution (typically performed in an office setting) in response to a lower volume of higher complexity inquiries
- Acting as liaison between customers, production and distribution departments related to specific customer orders
- Providing technical and non-technical customer support in a walk-in service center
📌 Customer Service Professional (Gurugram)
🏢 TP
📍 Gurugram
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