- Undergraduate/Graduate with 6 months experience in international or domestic customer service and strong English communication skills
- Handle domestic and international customer queries, provide solutions, work rotational shifts in Mumbai, Thane, and Navi Mumbai
- Salary ₹17,000-₹40,000 depending on process and experience
Hiring Alert | Customer Service Mumbai, Thane & Navi Mumbai Greetings from Shining Stars ITPL!
We are hiring for Domestic and International Customer Service
Processes at Mumbai, Thane, and Navi Mumbai locations.
1. Domestic Customer Service Process
- Salary: 17,000 - 21,000 in-hand per month
- Salary depends on communication skills and experience.
- Eligibility: Undergraduate / Graduate
- Experience: Freshers & Experienced candidates can apply
- Working Days: 6 days a week
- Shifts: Rotational
2. International Customer Service Process
- Salary: 35,000 - 40,000 CTC per month
- In-Hand: 31,000 - 36,000 per month
- Eligibility: Undergraduate / Graduate
- Experience: Min 6 months of experience in an international or domestic process is mandatory
- Working Days: 5 days a week
- Shifts: Rotational
Key Skills Required
- Excellent verbal communication skills.
- Good listening and customer-handling abilities.
- Strong problem-solving and query-resolution skills.
- Professional attitude with a customer-focused approach.
- Ability to handle customer concerns patiently and efficiently.
- Good interpersonal skills and a willingness to learn.
For international processes, solid English communication skills are essential. Interested candidates can apply now!