Job highlights

- Minimum educational qualification: Class XII (Higher Secondary) completed. . Hands-on experience with MS Office and Google Workspace tools,including spreadsheets and documents. . Solid analytical and logical reasoning skills. . Ability to understand and quantify problem statements raised by suppliers and vendors. . Ability to assess issues and propose suitable solutions.

Job Summary

Looking for Customer Service Associate jobs in Kalyani Fusion CX is hiring Customer Service Associates for e-commerce operations support. This opportunity is suited to candidates with strong analytical and logical reasoning skills, familiarity with MS Office or Google Workspace, and an interest in understanding and resolving supplier and vendor concerns. If you have completed Class XII and are looking for e-commerce jobs or customer service jobs in Kalyani, explore this opportunity. As a Customer Service Associate, you will support e-commerce operations by reviewing and understanding concerns raised by suppliers and vendors. You will use analytical and logical reasoning skills to assess problem statements, quantify issues based on available information, and propose appropriate solutions.

The role requires familiarity with spreadsheets and document management tools, attention to detail, and a structured approach to problem-solving. Previous e-commerce experience or knowledge of e-commerce operations will be an added advantage.

Responsibilities

- Review and understand problem statements and concerns raised by suppliers and vendors.
- Analyze available information to identify issues and quantify problem statements where possible.




- Apply logical reasoning to assess supplier and vendor concerns and propose appropriate solutions.
- Use MS Office and Google Workspace tools, including spreadsheets and documents, to work with operational information.
- Maintain accuracy when reviewing, organizing, and documenting information.
- Apply a structured and solution-oriented approach to assigned tasks.

Requirements

- Minimum educational qualification: Class XII (Higher Secondary) completed.
- Hands-on experience with MS Office and Google Workspace tools, including spreadsheets and documents.
- Strong analytical and logical reasoning skills.
- Ability to understand and quantify problem statements raised by suppliers and vendors.
- Ability to assess issues and propose suitable solutions.
- Knowledge of e-commerce operations or previous e-commerce experience is an advantage.
- Willingness to work from the office.

Key Competencies

- Analytical thinking and logical reasoning.
- Problem assessment and solution-oriented approach.
- Attention to detail and accuracy.
- Spreadsheet and document management skills.
- Ability to interpret information and identify inconsistencies.
- Structured thinking and effective problem-solving.

Preferred Qualifications

- Previous experience or knowledge of e-commerce operations.
- Familiarity with MS Office and Google Workspace tools.

Job Location Work Details

- Location: Kalyani, West Bengal, India
- Work Mode: Work From Office (WFO)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Associate - E-commerce Operations Support (Kalyani)
🏢 Fusion CX
📍 Kalyani