Roles & Responsibilities:

- Build and maintain relationships with internal and external customers.
- Monitor registration and admission standards followed by the team and submit reports as required.
- Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
- Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
- Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
- Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
- Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.
- Updating new tie-ups as part of business relations.





Requirements:

- Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
- Regular updates to be provided to the team members.
- Ensuring that the team is skilled, competent and motivated to perform its duties.
- Ensure adequate manpower at all counters.

Interested Candidates can share their resume to 80728 22378 Job Types: Full time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Experience

- Customer relationship management: 1 year (Preferred)

Language:
- English (Preferred)

Work Location: In person

📌 Customer Relationship Executive (Thiruvananthapuram)
🏢 Minus clinic
📍 Thiruvananthapuram