We are looking for a motivated and customer-focused Customer Care Executive (CCE) Sales to join our healthcare/fertility team. The candidate will be responsible for handling customer enquiries, counselling patients regarding our services, following up on leads, and converting enquiries into appointments and consultations.

Role & responsibilities Handle inbound and outbound customer calls

- Follow up with leads through calls and other communication channels.
- Convert leads into appointments and achieve assigned sales/conversion targets.
- Maintain regular follow-ups with prospective customers.
- Handle customer questions, concerns, and objections effectively.
- Maintain accurate customer and lead information in the CRM.
- Coordinate with internal teams to ensure a smooth customer experience.
- Achieve daily, weekly, and monthly sales and conversion targets.




- Maintain a professional and customer-friendly approach at all times.

- Preferred candidate profile 1.3 years of experience in sales, telesales, inside sales,or similar roles.

- Experience in Healthcare, Insurance, Credit Card, Banking, Loan, BPO, Telecom, EdTech, or other target-based sales industries will be preferred.
- Excellent verbal communication and interpersonal skills.
- Strong convincing, negotiation, and customer-handling abilities.
- Comfortable working with sales targets and performance metrics.
- Positive follow-up and lead-conversion skills.
- Basic computer and CRM knowledge.
- Positive attitude and willingness to learn.

📌 Customer Care Executive (Secunderabad)
🏢 Ferty9 Fertility Center
📍 Secunderabad