Key Responsibilities

Buyer & Stakeholder Management

- Own relationships across CFO, Treasury, Finance Ops, and IT teams
- Build strong advocacy at middle management levels
- Manage escalations, reviews, and quarterly strategic discussions
- Act as the single point of accountability for buyer programs

Program Scaling & Optimization
- Drive invoice flow growth and vendor participation
- Identify and resolve program bottlenecks
- Guide buyer-side decisions on policy, rates, and capital allocation
- Ensure smooth integrations and post-go-live support

Data & Analytics
- Track program performance across key metrics
- Perform basic analysis to identify trends and opportunities
- Translate insights into explicit actions for internal teams and buyers
- Use data to support strategic conversations and decisions

Expansion & Cross-Sell
- Identify SaaS automation and lending opportunities
- Drive buyer-led vendor conversion initiatives
- Support nuanced conversations around rates, approvals, and urgency cases

What We’re Looking For

Experience

- 1–4 years of experience in:

- B2B fintech

- SaaS program management





- Enterprise customer success
- Consulting / operations with client exposure

Skills

- Strong stakeholder management and communication
- Analytical mindset with comfort around data
- Structured problem solving
- Commercial awareness

Mindset
- Ownership > execution
- Proactive, not reactive
- Comfortable in ambiguity
- High accountability and bias for action

This Role Directly Drives

- Program scale and revenue growth
- Buyer satisfaction and retention
- Cross-sell and expansion opportunities

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Employer

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📌 CSM (Mumbai)
🏢 CashFlo
📍 Mumbai