- Maintain School CRM system.
- Follow up with prospective parents, share fee structures, schedule campus tours, and guide them through the admission process.
- Parent Communication & Support:
- Act as the primary point of contact for Parent queries, fee reminders, school policy questions, and general feedback.
- Resolve grievances related to transport, academics, or administrative services by coordinating with internal departments.
- Data Management & Record Keeping:
- Maintain clean, accurate, and up-to-date databases of students, parents, and alumni in the CRM/ERP.
- Log daily interaction notes, call dispositions, and status updates for every lead.
- Campaign & Event Coordination:
- Assist the school marketing/admissions team in running email, SMS, or WhatsApp campaigns for open houses, PTMs (Parent-Teacher Meetings), and annual events.
- Help organize orientation programs and welcome current parents.
- Reporting & Analysis:
- Prepare daily, weekly, and monthly reports on admission conversion rates, source-wise lead performance, and parent satisfaction trends for the school management

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 CRM Executive (Gurugram)
🏢 Kualakubs World School
📍 Gurugram