Job highlights

- Experience leading a team. Strong knowledge of credit bureaus and reporting rules. Firm commitment to honest customer advice.

Disclaimer: This job posting has been aggregated from external source

Lead the counsellors and analysts who serve Credit Samadhaan customers. You will manage case quality, workload and timelines, keep advice consistent and honest, and work with the AI team to improve how credit reports are analysed. Your team covers report analysis, counselling and disputes with lenders and bureaus, for customers of the head office and the Kendra network.

What youll do

- Manage counsellors, analysts and dispute specialists

- Review case quality and advice accuracy

- Track case progress and workload





- Work with the AI team on analysis tools

- Handle escalated customer cases with Support

What we look for

- 5-8 years in credit, lending or financial advisory

- Experience leading a team

- Solid knowledge of credit bureaus and reporting rules

- Firm commitment to honest customer advice

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Credit Advisory Manager (Mumbai)
🏢 Credit Samadhaan
📍 Mumbai