Company Description Onward Workspaces is a professionally managed coworking space provider offering flexible workspace solutions to businesses of all sizes. The company focuses on vibrant infrastructure, thoughtfully designed environments, and elevated hospitality to transform how people feel about coming to work. Its mission is to create offices for next-generation leaders to work, collaborate, and grow.

Onward

Workspaces fosters a culture of sharing and exchange that aims to bring out the best in every individual, making it an engaging and community-orientated workplace for both clients and team members.

Role Description The Community Manager is a full-time, on-site role based in Delhi, India, responsible for overseeing daily operations of the coworking center and ensuring a high-quality experience for all members. This role includes managing front-of-house services, supervising staff, coordinating facility maintenance, and maintaining a professional, welcoming environment.

The Centre

Manager will handle member onboarding, address inquiries and issues, manage occupancy and desk allocations, and coordinate events and community activities to enhance collaboration and engagement. The role also involves monitoring budgets, tracking revenue and expenses, supporting sales and renewals,



and collaborating with leadership to implement operational improvements and hospitality standards.

Requirements

- More than 3 years of experience in Co-working industry
- Operational management skills, including facility oversight, vendor coordination, and basic budgeting and reporting capabilities.
- Customer service and hospitality skills, with the ability to handle member requests, resolve issues, and maintain a high standard of client experience.
- Team leadership and people management skills, including supervising staff, scheduling, and fostering a positive, inclusive work culture.
- Communication and interpersonal skills, with robust spoken and written English; proficiency in Hindi or other local languages is beneficial.
- Organizational and time management skills, with the ability to prioritize tasks, manage multiple activities, and maintain attention to detail.
- Experience in coworking, commercial real estate, hospitality, or office operations is preferred.
- Comfort with basic digital tools and office software for reservations, reporting, and member communication.
- Bachelor's degree in business, hospitality management, facilities management, or a related field, or equivalent practical experience.

📌 Community Manager (Delhi)
🏢 Onward Workspaces
📍 Delhi