Job highlights

- 12th pass or graduate with bike riding and driving license, smartphone proficiency
- Visit customers for EMI collection, verify residence/business, handle queries, negotiate payments, update reports, coordinate with teams, follow collection policies

Role: Collection Officer Location :Howrah, Kolkata Dunlop, Madhyamgram, Airport, Rajarhat,Sodepur, Kamarhati,Belghoria.

Key Responsibilities

- Visit customers for overdue EMI collection and ensure timely payment.
- Visit customer residence / business place for recovery and verification.
- Handle customer queries, negotiate payment plans and resolve disputes.
- Update daily collection report, PTP (Promise to Pay) and visit report in system/app.
- Coordinate with branch team, sales team and legal team for recovery cases.
- Follow company collection policies, RBI guidelines and code of conduct. No harassment or misbehavior.

Education: Minimum 12th Pass / Graduate preferred Experience: 0-2 Years (Fresher can apply, Experience in NBFC/Bank/Collection preferred)

Age:21-32 Years

Skills: Positive communication in local language,

Bike & Driving License mandatory,

Smartphone mandatory

Interested candidate call on this number (phone hidden)

📌 Collection Officer (Madhyamgram)
🏢 HDB Financial Services
📍 Madhyamgram