- Responsible forBkt Collection, w-off recovery in lending portfolio.
- Managing a Team of Collection Associate and Collection Officers.
- Ensuring adequate emanpower for portfolio coverage meeting CAPE norms.
- Ensuring MobileApp usage is 100% and quality feedback/trails are updated.
- Specific focus onNon starters and daily visit on delinquent customers.
- Recommending legalactions for critical cases.No delay in deposition of money.
- Responsible for collection efficiency on timely manner, thus delivering targeted performance.
- Responsible for Effective Cost Management.
- Understanding & Managing Healthy Portfolio.