14 Nov
|
Solventum
|
Bengaluru
14 Nov
Solventum
Bengaluru
Job highlights
- Your Skills and Expertise . To set you up for success in this role from day one,Solventum requires,at a minimum,the following qualifications: .
- Bachelor s Degree or higher AND 5+ years of experience supporting Microsoft 365 collaboration,SharePoint Online,Microsoft Teams,or enterprise content platforms
The Impact You ll Make in this Role As the Collaboration Services Specialist, you will have the chance to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Providing advanced L3/L4 operational support for SharePoint Online, Microsoft Teams, and in-scope third-party content platforms, with a focus on service stability, platform hygiene, and timely resolution of complex escalations.
- Supporting site and workspace provisioning, configuration, permissions, information architecture, access models, naming standards, and lifecycle governance across enterprise collaboration services.
- Identifying and remediating orphaned sites, inactive or stale workspaces, excessive permissions, and permission inheritance issues, while partnering with Security and Compliance teams to address findings and reduce collaboration risk.
- Executing content and collaboration migrations, tenant-to-tenant transitions, restructures, consolidations, and large-scale cleanup initiatives, including merger and acquisition activities when required.
- Driving continuous improvement through lifecycle tooling, automation, usage reporting, runbooks, end-user guidance, root cause analysis, and shift-left improvements that reduce ticket volume and increase L1/L2 resolution and self-service. Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires, at a minimum, the following qualifications:
- Bachelor s Degree or higher AND 5+ years of experience supporting Microsoft 365 collaboration,
SharePoint Online, Microsoft Teams, or enterprise content platforms.
- 5+ years of experience supporting SharePoint Online and Microsoft Teams in an enterprise production environment.
- 5+ years of experience with collaboration governance, information architecture, permissions, access reviews, and site or workspace lifecycle management.
- Experience supporting content or collaboration platform migrations, tenant transitions, restructures, consolidations, or enterprise change initiatives.
- Experience working within L2/L3 or L4 incident, escalation, and production support environments, including root cause analysis and preventative actions.
Additional qualifications that could help you succeed even further in this role include:
- Hands-on experience with SharePoint Online and Microsoft Teams administration, including site provisioning, configuration, permissions, governance, and lifecycle controls.
- Experience with lifecycle management platforms such as Orchestry, including workspace reviews, renewals, archival, cleanup, and ownership management.
- Experience identifying and remediating orphaned sites, stale workspaces, excessive permissions, and permission inheritance issues.
- Exposure to third-party enterprise content platforms such as Box or ShareFile, including administration, governance, or migration support.
- Experience using PowerShell, Microsoft Graph, reporting, or automation capabilities to improve platform hygiene and operational efficiency.
- Strong troubleshooting, stakeholder communication, incident ownership, cross-team collaboration, documentation, and continuous improvement skills.
Work location: Bangalore - Hybrid Travel: Up to 10% domestic/international
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Collaboration Services Specialist (Bengaluru)
🏢 Solventum
📍 Bengaluru