- Experience in team development and emotional intelligence with ability to manage delinquent accounts
- Maintain portfolio accuracy, recover delinquent accounts, conduct customer visits, follow up with team, and monitor MIS
Job Summary This position is open with Bajaj Finance ltd. Culture Anchor: Have high ambitions - Inspires the team to aim for higher targets and supports in achieving them. Own It - Acknowledges uncertainty and makes changes in own decisions/actions for better outcomes.
Duties and Responsibilities
- To maintain portfolio immaculate
- Delivering nil flows and roll back of delinquent accounts from Buket-0 Bucket-2
- Personal visit of customers to check on route cause of delinquency.
- Regular follow ups with team.
- Constant monitoring of MIS and ensuring smooth updating of SOAs.
Required Qualifications and Experience
- Practice Emotional Intelligence - Develops the team, supporting them to do more
- Listens to others, stays calm under pressure, and treats everyone with respect.