TecBro™ Service Co. is a fast-growing mobile phone repair and sales brand from Ranni, Pathanamthitta. We fix, upgrade and protect phones, and sell phones and accessories, with a focus on honest pricing, quick turnaround and quality work. We’re expanding from 2 to 6 branches.
The role The Cluster Manager runs day-to-day operations across all TecBro branches and works directly with the co-founder to set up and launch our 4 current branches. This is a full-time, on-site role based in Ranni, with daily travel between branches.
What you’ll do
- Run branch operations: staff duty allocation, attendance, opening and closing, and service standards
- Drive sales of phones, accessories and repair services, and track each branch against its targets
- Make sure every sale and repair is billed and every branch closes its cash correctly each day
- Monitor stock at branches and make sure repairs are delivered on time
- Handle customer complaints that store staff can’t resolve
- Work with the co-founder on setting up new branches: contractor follow-up, fit-out, setting up the billing system, and hiring and training staff
- Report daily to the founders using our in-house billing and management system
What we’re looking for
- 2+ years managing a retail store, service centre or multiple outlets (mobile or electronics retail is a strong plus)
- Comfortable leading technicians and sales staff, and holding people accountable
- Strong with numbers: sales, cash and stock
- Comfortable using apps and dashboards on a phone or computer
- Fluent in Malayalam; working English
- Own two-wheeler preferred (daily travel between branches)
What we offer
- ₹25,000 onwards per month* + performance incentive + travel allowance
- A ground-floor role in a growing brand, with room to grow as we expand
📌 Cluster Manager (India)
🏢 TECBRO™ Service
📍 India
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