We are looking for a motivated and technically skilled Cloud Support Executive to provide technical assistance, troubleshoot cloud-related issues, and support daily IT operations. The candidate should have basic computer knowledge, good communication skills, and an interest in cloud technologies.
Roles & Responsibilities
- Provide technical support for cloud-based applications and services.
- Monitor cloud systems and identify technical issues.
- Troubleshoot basic hardware, software, network, and connectivity problems.
- Assist users with login, access, and application-related issues.
- Maintain technical records and prepare support reports.
- Coordinate with internal teams to resolve technical issues.
- Ensure smooth functioning of cloud-based systems and services.
Required Skills
- BCA / B.Sc. Computer Science graduates.
- Freshers and experienced candidates can apply.
- Candidates with an interest in Cloud Computing and IT Support are preferred.
- Basic knowledge of Cloud Computing concepts.
- Good understanding of computer hardware, software, and networking.
- Basic troubleshooting and problem-solving skills.
- Good communication and customer support skills.
- Willingness to learn current technologies.