About the Role

We are looking for a strategic, client-facing Client Success Manager with a robust background in Content Strategy. In this role, you will serve as the primary creative and strategic bridge between our clients and our execution team. You will guide clients from onboarding through campaign execution—translating their business goals into high-converting scripts, Video Sales Letters (VSLs), and website copy.

If you love researching markets, brainstorming big ideas with founders and personal brands, and writing sharp, persuasive scripts that drive action, this role is built for you.

Key Responsibilities

- Client Onboarding & Relationship Management: Lead smooth onboarding calls to understand clients' brand voice, target audience, offers, and core business objectives. Maintain proactive, clear communication throughout the client lifecycle.
- Creative Brainstorming & Strategy: Conduct structured ideation sessions with clients to map out content angles, video hooks, VSL structures, and website messaging.
- Scriptwriting & Copywriting: Research, write, and refine high-engagement scripts for short-form/long-form videos, VSLs, and conversion-focused website content.
- Content Research & Market Analysis: Perform deep-dive audience, competitor, and industry research to ensure every piece of content is backed by data, market trends, and consumer psychology.
- Concept Presentation & Alignment: Clearly explain creative concepts, script structures,



and strategic rationales to clients to secure buy-in and minimize revision cycles.
- Performance & Analytical Review: Track content performance metrics, analyze audience retention and conversion data, and iterate on messaging strategies to maximize client ROI.

Requirements & Qualifications:
- Communication: Exceptional verbal and written communication skills, with the confidence to lead client calls, pitch ideas, and simplify complex concepts.
- Copywriting & Scripting Expertise: Proven experience writing engaging video scripts, VSLs, and persuasive web copy. A strong understanding of hooks, storytelling, pacing, and calls-to-action (CTAs).
- Analytical Mindset: Ability to interpret audience insights, content analytics, and funnel metrics to make data-informed creative decisions.
- Research Acumen: Strong ability to quickly grasp new niches, extract key pain points, and turn raw information into compelling narratives.
- Client-First Attitude: Empathetic listener who can uncover what a client truly needs—even when they struggle to articulate it—and translate it into actionable deliverables.

Preferred Qualifications

- Prior experience working in a digital marketing, personal branding, or performance creative agency.
- Familiarity with direct-response copywriting frameworks (e.g., AIDA, PAS) and funnel psychology.
- Experience managing multiple client accounts simultaneously in a fast-paced environment.

📌 Client Success Manager – Content Strategy (Ghaziabad)
🏢 Brandchilly
📍 Ghaziabad