Role: City Head – Last Mile Operations

Location: Hyderabad

Experience: 4+ Years

CTC: 20 lpa

Industry: Quick Commerce / Dark Stores

Job Overview

We are looking for an experienced and result-oriented City Head – Last Mile Operations to lead and manage city-level operations in a fast-paced quick commerce environment. The ideal candidate should have strong expertise in last-mile delivery, rider fleet management, dark store operations, and operational performance management.

Key Responsibilities

- Manage end-to-end last-mile delivery operations across Hyderabad.
- Drive rider fleet productivity, delivery SLAs, and operational efficiency.
- Monitor dark store KPIs, PPI, packer productivity, and inventory audits.
- Lead recent dark store launches, team onboarding, and operational readiness.




- Track city-level performance metrics and implement process improvements.
- Ensure timely deliveries, customer satisfaction, and operational excellence.
- Manage city-level teams and drive accountability for business targets.

Candidate Requirements
- 4+ years of experience in Last Mile Operations, Logistics, or Quick Commerce.
- Strong experience managing city-level or cluster-level operations.
- Prior experience in Quick Commerce as a City Head, Cluster Manager or above is highly preferred.
- Good understanding of rider fleet management, dark store operations, and delivery metrics.
- Strong leadership, analytical, and problem-solving skills.
- Candidates must be currently based in Hyderabad.

📌 City Head- Last Mile Operations (Bengaluru)
🏢 EduRun Group
📍 Bengaluru