Job Opening Chat Support Executive (Non-Voice)

Face to Face Interview - Nov 14, 2026

Company:JoulestoWatts (J2W)

Location: Hyderabad

Salary: 20,000 CTC per month (approx. 15,000 take-home)

Shift: US Night Shift

Cab Facility: Two-way cab provided

Duration: 3 months project

Job Overview

We are looking for candidates to handle healthcare-related member and provider appeals and grievances through a non-voice process. Candidates should have good typing accuracy, attention to detail, and the ability to work in a quick-paced environment.

Roles & Responsibilities:

- Review and process member and provider appeals and grievances accurately.
- Ensure cases are resolved within defined turnaround times, prioritizing urgent appeals.
- Coordinate with internal teams to collect required documents and clarify case details.
- Maintain accurate case records and update information in the system.
- Escalate complex or high-priority cases to the appropriate team.
- Follow healthcare data privacy and confidentiality guidelines.

Interview Details:

Date: Nov 14 2026

Mode: Face-to-Face (F2F)

Interview Rounds: Typing test in Laptop and HR round

Interested candidates , Kindly share me resume to [email protected] or 89516 95637

📌 Chat Process Executive (Hyderabad)
🏢 Joulestowatts
📍 Hyderabad