Job highlights

- Bachelor's degree with 1+ year experience in US healthcare voice customer service, HIPAA knowledge preferred, typing speed 30 wpm with 90% accuracy
- Retrieve and manage medical charts, maintain focus during calls, coordinate with remote teams, adapt to changing priorities

Dear Aspirants, We are hiring for the position of Chart Retrieval Agent(Voice) at our Pune location.

Interested candidates are welcome to apply for this opportunity!

Eligibility:

- At least one (1) year of relevant experience as a customer service associate in voice program (outbound/ collections or sales) preferably in US healthcare
- Bachelors degree is mandatory
- Excellent English verbal and written communication skills.
- Computer proficiency in Microsoft Office (Word, Excel, Outlook); Access preferred




- Demonstrated understanding of HIPAA regulations preferred
- Typing speed of 30 words per minute (wpm) with 90% accuracy
- Solid organizational skills and adaptive capacity for rapidly changing priorities and workloads.
- Ability to work well independently and maintain focus on a topic for prolonged periods of time.
- Comfortable in working with team members that are remote and located in the US, Philippines or other geographies.
- Self-motivated and should have a drive to succeed

Interested and eligible candidates can share your updated resume to [email protected]. Regards,

Talent Acquisition Team

📌 Chart Retrieval Agent (Pune)
🏢 Cotiviti
📍 Pune