– Centre Experience Manager The Banyan | Premium Preschool & Daycare

Location: South Delhi

Working Days: Monday to Saturday

Working Hours: 9:30 AM to 6:30 PM

Experience: Minimum 5 years

Salary: As per industry standards + Attractive Incentives on Admission

About the Role The Banyan is looking for a presentable, proactive and experienced professional to manage and support the overall functioning of a premium preschool and daycare centre.

Should have prior experience managing admissions at a premium preschool/daycare centre with an annual fee range of approximately ₹2.5 lakh to ₹3.5 lakh per child.

The role involves admissions, parent relationship management, centre operations, staff coordination and administrative responsibilities.

Key Responsibilities

1. Admissions & Business Development

- Handle prospective parent enquiries and convert them into confirmed admissions.
- Conduct centre visits and explain the centre's programmes, facilities and offerings to parents.
- Follow up with prospective parents regularly to achieve admission targets.
- Maintain enquiry records and admission-related MIS.
- Drive enquiry conversion and improve overall centre occupancy.

2. Parent Relationship Management

- Handle parent queries, feedback and complaints professionally.
- Ensure timely resolution of parent concerns.
- Maintain positive relationships with existing and prospective parents.
- Ensure a high level of parent satisfaction and service quality.

3. Centre & Staff Management

- Assist in managing the day-to-day functioning of the centre.
- Coordinate and monitor the work of teachers, caregivers and support staff.
- Ensure staff attendance, discipline and adherence to centre schedules.
- Support staff coordination and smooth daily operations.
- Monitor classroom readiness, cleanliness, hygiene and overall centre standards.

4. Administration & Operational Responsibilities

- Maintain admission records, fee records and other centre-related documentation.
- Coordinate fee collection follow-ups and maintain relevant reports.




- Handle routine administrative activities and maintain proper records.
- Ensure compliance with centre SOPs, safety guidelines and operational processes.
- Coordinate with the central office for HR, administration and other operational requirements.

Candidate Profile

- Minimum 5 years of relevant experience in a preschool or daycare environment.
- Proven experience in converting enquiries into admissions.
- Prior experience with a premium preschool/daycare brand is strongly preferred.
- Should have worked in a centre with an annual fee structure of approximately ₹1.8 lakh.
- Excellent communication and interpersonal skills.
- Presentable, confident and professional in dealing with parents.
- Good computer knowledge, particularly MS Excel, Word, email and basic MIS reporting.
- Ability to manage teachers, caregivers and other centre staff.
- Organised, responsible and capable of handling multiple activities independently.
- Candidates based in Delhi, preferably South Delhi or nearby locations, will be preferred.

Compensation & Earning Potential

- Salary as per industry standards, commensurate with experience and suitability.
- Attractive performance-based incentives on every admission.
- Excellent earning potential linked to admission conversions and business performance.

Ideal Candidate We are looking for someone who is equally comfortable handling admissions, interacting with parents, managing staff and taking care of daily centre operations.

The candidate should have a solid sense of ownership, a business-oriented approach and the ability to ensure smooth and professional centre functioning.

Recruitment suggestion: Highlight the phrase "Attractive Incentives on Every Admission – Excellent Earning Potential" prominently in the Naukri and LinkedIn job postings. This will help attract candidates who are confident in parent counselling and admission conversion, rather than candidates looking only for an administrative position.

Pay: ₹14,000.00 - ₹50,000.00 per month

Benefits

- Paid sick time
- Provident Fund

Work Location: In person

📌 Center Manager (Safdarjung Enclave)
🏢 The Banyan
📍 Safdarjung Enclave