- Handle customer calls, emails, and chats to resolve their queries and concerns.
- Provide accurate information on products/services to customers through phone, email, or chat.
- Identify customer needs and escalate complex issues to senior team members when necessary.
- Meet performance targets for call handling time, resolution rates, and quality metrics.
📌 Call Center Executive (Chennai)
🏢 Desirous Global Consulting
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.