Job highlights

- Minimum of bachelor s degree

- Required Skills and Expertise: .

- Any accounting degree or certificate preferred

- Hands on experience with billing tools,data analysis,team rostering and P&L;

Key Responsibilities:

- Oversee all cash handling procedures, including buying and selling foreign currencies, daily cash reconciliations, vault management, and ensuring accurate inventory of multiple currencies.

- Monitor real-time cash orders via app/web and retail customers and their delivery TAT.

- Ensure full compliance with anti-money laundering (AML) regulations, Know Your Customer (KYC) protocols, central bank guidelines, and other relevant financial laws.

- Deliver outstanding customer service by resolving queries, handling complaints, and building long-term client relationships.

- Drive branch profitability by meeting or exceeding sales targets for currency exchange, wire transfers, prepaid cards, and related services.

- Conduct daily opening and closing procedures, maintain branch security (CCTV, alarms, protected custody), and safeguard assets including cash and valuables.





- Prepare and submit daily/weekly/monthly reports on transactions, cash positions, profits, and audit compliance.

- Identify and mitigate risks related to counterfeit currency, fraud, and operational errors.

- Collaborate with head office on stock replenishment, rate updates, marketing initiatives, and promotional activities.

- Promote additional services such as travel insurance, international remittance services, or travel cards to upsell/cross sell and increase revenue.

- Handle administrative tasks, including maintaining records, stationery stock, and branch upkeep.

- Lead and manage branch staff, including recruitment interviews, training, performance evaluations, scheduling, and motivation to achieve sales and service goals.

Required Skills and Expertise:

- Minimum of bachelor s degree. Any accounting degree or certificate preferred.

- Excellent communication with ability to manage team as well as customers.

- Hands on experience with billing tools, data analysis, team rostering and P&L.;

📌 Branch Manager - Forex Sales & Ops (Ahmedabad)
🏢 Niyo Solutions
📍 Ahmedabad