About Us:

Rigle is a global eCommerce accelerator that partners with high-potential brands to build, scale, and protect their presence across major marketplaces, with Amazon as our core focus. We operate with the same rigor as top Amazon-native teams, combining deep platform expertise, strong internal processes, and data-driven decision making.

We manage large, complex catalogs across multiple brands and categories, with a strong focus on financial accuracy and operational excellence. As we grow, we are building a world-class Amazon operations team and are seeking an Audit & Recovery Specialist to help us identify and recover amounts owed by Amazon.

Position Overview:

The Audit & Recovery Specialist (Amazon) is responsible for identifying, validating, and recovering financial discrepancies related to Amazon marketplace activities. Day-to-day tasks include reviewing Amazon transaction data, reconciling reports and financial statements, and conducting detailed audits of fees, chargebacks, reimbursements, and inventory adjustments.

The specialist will prepare clear documentation to support recovery claims, communicate findings and recommendations to internal teams and brand partners, and monitor the status of submitted cases to ensure timely resolution. The role also involves maintaining accurate records, developing process improvements to reduce future losses, and collaborating with finance, operations, and account management teams to strengthen overall marketplace compliance and profitability.

This is a full time and remote role.

Key Responsibilities:

- Audit how Amazon handles Rigle's inventory end to end, using the Inventory Ledger, inbound shipment receipts, and fulfillment center adjustments to find units Amazon lost,



damaged, misplaced, disposed, or never received, and file claims.
- Proactively audit every reimbursement type to find what Amazon owes beyond known cases, including reimbursements that were reversed or never paid, and quantify the claimable value each month.
- Audit customer returns and refunds to find items returned damaged or not as described that Amazon did not reimburse, and refunds Amazon issued in error, and file claims within Amazon's deadlines.
- Find reimbursements paid below Rigle's true sourcing cost and file cases to recover the difference.
- Validate fees charged by Amazon, including referral fee categories and FBA fulfillment and storage fees, and get overcharges corrected and refunded.
- Pull and combine data from Seller Central reports and Amazon's Selling Partner API (SP-API) to reconcile settlement, payment, and inventory data against NetSuite, and resolve every discrepancy, including credits and reversals that were not applied.
- Build airtight cases with the evidence Amazon requires, lead escalations with Seller Support, and keep a tracking system so no claim or discrepancy is left unresolved.
- Report monthly on opportunities identified, dollars recovered, and claim approval rates, and flag recurring root causes to the FBA, Catalog, and Pricing teams.
- Document audit standards, SOPs,



and best practices to support Rigle's scalability.

Qualifications:

- 3+ years of hands-on experience auditing Amazon Seller Central accounts, including inventory, reimbursements, fees, and settlements.
- Ex-Amazon experience strongly preferred, ideally on FBA teams (FBA Reimbursements, FBA Seller Support, Fulfillment Center Operations, or Inbound), where you worked directly with inventory reports and reimbursement decisions.
- Expert knowledge of Amazon's reports, including the Inventory Ledger, Settlement, Payments, Returns, Reimbursements, Inventory Adjustments, and Fee Preview reports, and how they connect.
- Working knowledge of Amazon's Selling Partner API (SP-API) for pulling report and financial data at scale; experience with SQL is a strong plus.
- Deep understanding of how Amazon loses or mishandles inventory across inbound, storage, removals, and returns, and of Amazon's reimbursement policies, claim windows, and FBA and referral fee structures.
- Proven experience recovering money from Amazon at scale and managing large-scale case logs, with advanced Excel or Google Sheets skills and NetSuite or ERP experience a plus.
- Able to work independently with high ownership and accountability, across global teams and multiple stakeholders.

What We Offer:

- Competitive compensation.
- Full-time, long-term remote position with stability and growth.
- High-ownership role with real decision-making authority.
- Exposure to multiple brands, categories, and large-scale accounts.
- A professional, process-driven environment that respects deep Amazon expertise.
- Opportunity to grow into an Audit Lead role as Rigle scales.

📌 Audit & Recovery Specialist (Amazon) (India)
🏢 Rigle
📍 India