Associate - Strategy & Operations (Mumbai)

Associate - Strategy & Operations (Mumbai)

14 Nov
|
BharatNXT
|
Mumbai

14 Nov

BharatNXT

Mumbai

About BharatNXT

BharatNXT is a business payments platform on a mission to transform how Indian MSMEs manage their working capital. By enabling credit cards for business payments, we unlock liquidity and growth potential for entrepreneurs across the country. With a growing user base and robust product roadmap, we’re now setting our sights on building a high-conversion, high-traffic website from scratch.

The role A generalist role working directly with the founders on whatever matters most: a launch, a partner going live, a pricing call, a broken workflow. You'll own each from first analysis to shipped outcome and be judged on what moved, not on the deck. Expect to switch problems often.

What you'll do

- Own founder priorities - take the initiatives the founders are driving from rough idea to launch. Research the problem, write the brief, set milestones, get product, tech, ops and growth moving, and follow through until it ships.
- Launch things - plan and run go-to-market for new products, features and partners, from positioning and pricing to phased rollout. Get the field and telecalling teams ready, and close each launch with a review of what worked.
- Build partnerships - help find, evaluate and pitch new lending and payment partners. Once they're signed, keep integrations and timelines on track.
- Turn numbers into decisions - own the dashboards and weekly reviews the business runs on: transactions, payment volume, activation, retention and unit economics. Find what's moving the numbers and turn it into a clear recommendation.
- Know the market - track competitors, MSME behaviour, and RBI and card-network rules.



Turn it into a monthly brief that changes what teams do, and flag anything that needs a decision now.
- Run experiments - design small product and growth tests on pricing, offers and onboarding. Size each one, read the results with the growth team, and recommend what to scale or kill.
- Strengthen operations - build and fix the processes behind the company: vendor and partner agreements, renewals, finance and compliance follow-ups, and hiring support.
- Make us faster - find manual, repetitive work across ops, support and reporting. Replace it with better process, automation or AI tools, and measure the time and cost saved.
- Take on special projects - anything important, urgent and without an owner yet.

What we're looking for

- 2 - 4 years at a startup, ideally working directly with founders and across several functions.
- Structured thinking and transparent writing - you can turn a messy problem into a plan, and a plan into a one-pager founders can decide on.
- Comfortable with ambiguity and shifting priorities, and you follow through without being chased.

Bonus: an MBA, IIT, IIM or CA and a business background. If you grew up around a family business or have run your own, MSME working-capital problems won't be abstract to you.

Why take it

You'll see every part of the business up close, from the founders' desk, and be trusted with real problems early. Pay is competitive, and the role grows as the company does.

If you want a 9-to-5 with a tightly defined scope, this isn't it. If you want a steep learning curve and problems that are yours to solve, it is.

📌 Associate - Strategy & Operations (Mumbai)
🏢 BharatNXT
📍 Mumbai

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