. Handling personalized service requests of Affluent customers. . Generation of timely business MIS. Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment. . Coordination with CPC/RPC/Investment desks for account opening of Affluent customers. . Managing complaints of Affluent customers and ensuring their resolution within TAT
. Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations
Job Requirement:
. Excellent written and oral communication skills . Developing and maintaining banking relationships with a select group of high net worth customers . Excellent communication skills with customer service orientation . Courteous and polite . Valuable Knowledge of Microsoft Excel . Understanding of banking norms and processes.