This job is provided by apna.co Assistant Store Manager – We are looking for a customer-focused Assistant Store Manager to support daily store operations, lead the team, and deliver an exceptional customer experience. You will play a key role in driving store performance, customer satisfaction, and operational excellence.

Key Responsibilities

Ensure excellent customer service and manage customer queries, follow-ups, and escalations.

Support customers throughout their consultation and treatment journey.

Oversee daily store operations, appointments, hygiene, and team scheduling.

Supervise and motivate the store team to achieve service and business goals.

Drive sales, customer retention, and repeat business.

Track store performance, maintain CRM/MIS reports,



and manage inventory.

RequirementsGraduate with 4–6 years of experience in retail, wellness, healthcare, hospitality, or customer-facing roles.

2+ years of team management experience.

Robust communication, customer service, and leadership skills.

Comfortable using CRM systems, Excel/Google Sheets, and handling customer follow-ups.

Why Join Us?Be part of a fast-growing wellness brand.

Growth opportunities with high ownership and career progression.

Make a direct impact on customer experience and business success.

📌 Assistant Store Manager (Mumbai)
🏢 Traya
📍 Mumbai