- 2-3 years experience in Fraud Risk domain for Cards Payment products, experience with FRM tools of NPCI, VISA, Mastercard, and wallet companies
- Investigate disputes and alerts, develop specialized FRM rules, coordinate with banks and legal teams for transaction reversals and complaint resolution
Job Summary
This position is open with Bajaj Finance Ltd.
Responsibilities
- Investigate disputes/alerts received from FRM or Customer Service channels and decipher modus operandi
- Contribute towards specialized rules in FRM basis investigation of cases
- Liaise with sponsor banks of Payer/Payee to reverse the transactions, blocking of accounts etc.
- Liaise with legal team/field RCU team for reverts on legal complaints
Qualifications and Experience
- Minimum experience of 2-3 years in Fraud Risk domain related to Cards Payment products
- Preferable experience with any of the leading Wallet company
- Experience of working on FRM tools of NPCI, VISA Mastercard
- Ready to travel to different locations as required for fraud investigations and actions