- Experience in managing large sales channels and salaried loans sourcing with strong analytical and channel management skills
- Coordinate FCU activities, conduct fraud investigations, maintain MIS reports, handle branch queries, and ensure KYC compliance across multiple finance products
Job Summary
This position is open with Bajaj Finance ltd.
Culture
Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity
Responsibilities
- Co-coordinating the pre and Post FCU activity with FCU agency, H.O. on daily basis reporting to H.O.
- Updating credit / marketing team regarding the FCU activities and Finding Maintaining login registers at Branch and ensure every case is screened and recorded
- Checking the proper implementation at branch level.
- Major role will be to Conduct field Investigation of fraud Negative cases police actions against fraudsters.
- Generating maintaining MIS reports pertaining to process of corrective actions and presenting the same to the management for facilitating decision making
- Monitor the average TAT for each process and variance from the targeted/Desired TAT
- Checking Daily transaction login and MIS for smooth process efficiency.
- To handle the Branch Query through Mail and solved Query within TAT and also Co-ordinate with HO.
- Fraud cases investigation
- Co-coordinating mystery shopping activities and NON starter Investigations and seeding activities on dealers, agencies and executives to ensure KYC norms.
- Will also required visiting nearby locations for investigation based on H.O. Instructions
- Co-ordination of FCU activity for all products (PSBL, LAP, CE and CD-Finance) knowledge of all products is must.
Qualifications and Experience
- Relevant sales experience in managing large sales channels in multiple market environments
- Should have overall knowledge to source from salaried loans business
- Good communication, analytical skills and Channel management skills
- Demonstrated success achievement orientation. Excellent communication skills.
- Robust bias for action driving results in a high performance environment. Demonstrated ability to lead from the front. Excellent relationship skills.
- Strong analytical skills to drive channel performance and drive profitability
- Exceptionally high motivational levels and needs to be a self starter.