- Degree with minimum 3 years in IT Security and 2 years in GRC Platform Operations
- Provide client support and interface for GRC Platform, define issues, design resolutions, and collaborate with teams
About The Role Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Governance Risk & Compliance (GRC) Platform Operations
Good to have skills :NA
Minimum
2 year(s) of experience is required
Educational Qualification :Degree, Minimum 3 years of experience in IT Security/Information Security
Summary:As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth operation of the Governance Risk & Compliance (GRC) Platform. Your typical day will involve accurately defining client issues, interpreting and designing resolutions based on deep product knowledge, and utilizing exceptional communication skills to keep our world-class systems running. Roles & Responsibilities:
- Provide ongoing support to clients, acting as the interface between the client and the GRC Platform.
- Accurately define client issues and interpret and design resolutions based on deep product knowledge.
- Utilize exceptional communication skills to keep our world-class systems running.
- Collaborate with cross-functional teams to ensure the smooth operation of the GRC Platform.
- Stay updated with the latest advancements in GRC Platform Operations, integrating innovative approaches for sustained competitive advantage. Skilled & Technical
Skills:- -
Must To Have
Skills:
- Experience in Governance Risk & Compliance (GRC) Platform Operations.-
Must To Have
Skills:
- Exceptional communication skills.- Good To Have
Skills:
- Experience in Cloud Tech Support.- Good To Have
Skills:
- Experience in Application Support.- Strong understanding of GRC Platform Operations.- Solid grasp of Cloud Tech Support and Application Support.- Experience with data analysis and problem-solving.- Experience with project management and collaboration tools. Additional Information:- The candidate should have a minimum of 2 years of experience in Governance Risk & Compliance (GRC) Platform Operations.- The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Chennai office.
Qualification Degree, Minimum 3 years of experience in IT Security/Information Security
📌 Application Tech Support Practitioner (Chennai)
🏢 Accenture
📍 Chennai
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