We are looking for experienced candidates for the position of Analyst - Global HR Shared Services to support Global HR Operations. Must possess strong knowledge on HR Processes, and Employee Life Cycle. Incumbent would be responsible for creating process maps and documentation.
Incumbent must possess strong knowledge on US HR Operations. Ability to work on time bound HR Operations activities. Strong knowledge of HR Systems, Automation and Ticketing tool. Should have proven record in US or UK Operations.
Flexibility to work in Dynamic and Global Environment.
Responsibilities
- Handling completely new hires, resignations and data management processes for North America Regions.
- Handling employee benefit administration / background verifications for North America Regions.
- Handling employee referencing / leave administration / performance management administration for North America Regions.
- Employee profile management: Troubleshoot queries related to login/access roles/passwords.
- Vendor management and invoice processing for North America Regions.
- Documentation: Process maps, KPI, SLAs and dashboards based on client s expectations and internal requirements.
- Compliance: Ensuring local and compliances of supporting countries are adhered.
- Participation in internal and external audits.
- Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirements or change in technology.
- Knowledge of ERPs.
- Must possess robust knowledge on US and UK regulatory/statutory requirements, Employee benefits and labor laws.
- Prior HR transition experience.
- Maintaining trackers.
- Performing regular RCAs.
- Adherence and regular revival of GHRSS SOPs.
Qualifications
- Minimum Required Degree: Bachelors
- Preferred Degree: PG in HR will be a added advantage
- Experience: Relevant experience of 2 to 4 years and should have at least worked for North America or APAC/ UK Regions
- Good Understanding of End to End HR Operations Concepts
- Good interpersonal skills
- MS Office (Excel / Word / PowerPoint)
- Good Typing Speed
- Good Written Verbal Communication
- Strong Analytical Skills
- Should be able to adapt quickly
- Stake holder Management
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