Role Summary / Purpose The Senior Associate Workforce Solutions (ADP WorkForce Software Configuration) supports client workforce management and payroll transformation engagements, with a focus on hands-on configuration of ADP Workforce Software (WFS), including time and attendance, scheduling, leave and workforce-to-payroll interfaces. The role supports requirements, solution configuration, testing, deployment and stabilization while collaborating with client stakeholders, vendors and PwC delivery teams.

Essential Responsibilities

- Configure and maintain ADP WorkForce Software modules and settings based on approved business requirements, including time capture, attendance, schedules, pay rules, accruals and absence policies, as applicable to the client deployment.

- Translate labor agreements, workforce policies and payroll requirements into configuration specifications for overtime, shifts, premiums, breaks, rounding, holidays and exception handling.

- Support requirements workshops and document current-state and future-state processes, configuration workbooks, rule matrices and design decisions.

- Set up and validate employee groups, organizational structures, calendars, approval workflows, roles and security permissions within the agreed solution scope.

- Support configuration of time collection methods, timesheet approvals, manager self-service, alerts and reporting where enabled.

- Work with integration teams to define and test inbound HR master data and outbound approved time/pay data interfaces to payroll and other downstream systems.

- Execute unit, system integration, regression and user acceptance testing; prepare scenarios, reconcile results and investigate configuration defects.

- Support data conversion, deployment readiness, cutover activities, production validation and hypercare troubleshooting.

- Prepare client-facing status updates, defect logs, issue trackers and configuration documentation; escalate design or delivery risks promptly.

- Support junior team members through knowledge sharing,



review of work products and consistent testing and documentation practices.

- Partner with HR, payroll, finance, operations and technology stakeholders to map workforce management processes, policies, controls and integration dependencies.

- Assess workforce management and payroll impacts of time capture, attendance exceptions, scheduling, leave, overtime and premium pay rules.

- Maintain configuration decisions, requirements traceability, process flows, test evidence and handover documentation in line with project governance.

- Identify opportunities to streamline manual processes, improve data quality and strengthen workforce-to-payroll controls.

Qualifications / Requirements

- Approximately 48 years of experience in workforce management, time and attendance, HRIS or payroll implementation and support.

- ADP WorkForce Suite Certifications (configuration and integrations required)

- WorkForce Time Configuration through Time500

- WorkForce Reports

- WorkForce Time Integrations

- Practical hands-on configuration experience in ADP WorkForce Software (WFS); direct WFS experience required.

- Understanding of timekeeping, scheduling, leave/accrual rules, overtime calculations, pay code mapping and payroll interfaces.

- Experience across discovery, configuration, test execution, defect resolution, cutover and post-go-live support.

- Ability to engage client stakeholders, analyze complex rule scenarios and document clear configuration decisions.

Desired Skills

- Experience with ADP WorkForce Software time and attendance and scheduling configuration in multi-site or complex policy environments.

- Exposure to API, file-based or middleware integrations with payroll and HR platforms.

- Understanding of wage-and-hour, labor agreement and jurisdiction-specific workforce rules as they affect configuration.

- Experience with configuration migration, security roles, reporting, reconciliation and production support.

- Solid analytical, communication, documentation and stakeholder coordination skills.

Grade / Level

Senior Associate

📌 ADP WorkForce Software Configuration-Manager (Bengaluru)
🏢 PwC
📍 Bengaluru