Role Overview

We are looking for a responsible, organised, and proactive Accounts & Telecalling Executive to support the smooth day-to-day functioning of the office. The role will involve basic accounts support, telecalling, customer follow-ups, documentation, and coordination with management and internal teams.

Key Responsibilities

Accounts & Documentation

- Assist with day-to-day basic accounting and financial documentation.
- Maintain and update invoices, bills, receipts, payment records, and expense statements.
- Maintain office records, files, documents, registers, and correspondence.
- Record and track daily office expenses and petty cash transactions.
- Assist in preparing basic accounts-related reports and statements.
- Coordinate with clients, vendors, and the accounts team regarding payments and outstanding amounts.
- Follow up on pending payments and submit regular updates to management.

Telecalling & Client Follow-ups

- Make and receive professional business calls to clients and prospective customers.
- Provide basic information to clients and direct enquiries to the appropriate team member.
- Follow up with leads, enquiries, and existing clients through phone calls and WhatsApp.
- Maintain accurate records of calls, enquiries, follow-ups, and client responses.
- Schedule appointments and coordinate client meetings or site visits where required.
- Follow up regularly on pending enquiries and ensure timely communication.




- Update lead and follow-up status in the company's tracking system/Excel sheet.
- Coordinate with the sales and management teams regarding lead status and client requirements.

Required Skills

- Good verbal and written communication skills in English and Malayalam.
- Confident and professional telephone communication.
- Basic knowledge of accounts, invoices, expenses, and payment records.
- Valuable working knowledge of MS Office, especially Excel and Word.
- Strong organisational and record-keeping skills.
- Good follow-up and coordination abilities.
- Ability to handle multiple responsibilities and prioritise tasks.
- Attention to detail and accuracy in documentation and accounts work.
- Ability to maintain confidentiality of company and client information.

Preferred Qualifications

- Bachelor's degree in B.Com, BBA, Business Administration, or a related field.
- Prior experience in administration, accounts, telecalling, customer service, or office coordination will be an advantage.
- Freshers with good communication skills and a willingness to learn are welcome to apply.

Key Competencies Administration | Accounts Support | Telecalling | Communication | Follow-up | Coordination | Organisation | Attention to Detail | Time Management | Ownership | Customer Service

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Accounts & Telecalling Executive (Wayanad)
🏢 Nous Creons Build Hub
📍 Wayanad