- Client Relationship Management: Build and maintain deep, trust-based relationships with key stakeholders and decision-makers within your assigned client portfolio.

- Strategic Growth &
- Retention:

Develop comprehensive account strategies to maximize client retention and systematically pitch upselling or cross-selling opportunities to expand our market share.

- Cross-Functional Collaboration: Partner with delivery, technical, and creative teams to ensure the timely execution of client campaigns, projects, or service agreements according to specifications.

- Business Intelligence &

- Reporting:

Monitor account health, analyse performance metrics (KPIs), track revenue targets, and conduct monthly or quarterly business reviews with clients and internal leadership.

- Risk Mitigation &

- Problem Solving:

Serve as the first escalation point for critical account issues, proactively identifying delivery risks and negotiating swift, profitable resolutions.

- Team Leadership: Supervise, coach, and mentor junior account representatives to foster professional development and ensure portfolio consistency.

Required Qualifications &

- Skills

- Education:



Master’sdegree in finance/ Bachelor’s degree in Commerce or a related field.

- Experience: 5 / 8+ years of proven experience in account management, customer success, (experience managing enterprise/high-value portfolios is highly preferred).

- Software Proficiency: Advanced hands-on experience with Customer Relationship Management (CRM) tools like Tally, ERP as well as data dashboarding tools, also have a knowledge of TDS Return Filling, Bank Reconciliation, GST Return Filling as well.

- Negotiation &
- Communication:

Elite verbal, written, and presentation skills, with a demonstrated ability to negotiate contract renewals and complex service agreements.

- Analytical Capabilities: Strong ability to interpret data dashboards, forecast sales pipelines, and translate metrics into actionable client strategies. Must have a knowledge of Finalization of account and solved Audit query as per requirement.

Pay: ₹45,000.00 - ₹50,000.00 per month

Advantages

- Health insurance

- Leave encashment

- Provident Fund

Work Location: In person

📌 Accounts Manager (Dabhasa)
🏢 Kronox Lab Sciences
📍 Dabhasa