Role Overview The Account Manager will be responsible for driving profitable growth and build long-term strategic client relationships, with a strong focus on new client acquisition, growth of existing accounts and cross-selling across IT Staffing, Recruitment and Managed Services. The role will own the client relationship end-to-end, identifying opportunities to expand our footprint, increase share of wallet and develop single-service relationships into broader, multi-service partnerships.

Key Responsibilities

- Drive profitable revenue and margin growth across assigned clients and prospects.
- Acquire new clients and penetrate new business units and stakeholder groups within existing accounts.
- Develop and execute account penetration and growth strategies based on client priorities, pain points and emerging requirements.
- Drive cross-selling across IT Staffing, Recruitment and Managed Services, expanding the organization’s overall service footprint.
- Map and mine accounts to increase share of wallet and build deeper, multi-level client relationships.
- Act as the primary interface/SPOC between the client and the organization, ensuring robust relationship and expectation management.
- Own account P&L;, commercial performance, forecasts and key business metrics, with focus on sustainable and profitable growth.
- Lead commercial discussions, including contracts, pricing and agreements,



to balance client value with business profitability.
- Partner with delivery and service teams to ensure quality, productivity and fulfilment commitments are achieved in line with client expectations.
- Proactively manage client escalations, contractual commitments and delivery governance to strengthen retention and client satisfaction.
- Monitor market and competitor developments to identify opportunities, improve propositions and strengthen competitive positioning.
- Identify opportunities to scale newly acquired accounts and convert relationships into long-term strategic partnerships.

Experience & Capabilities

- Ideal candidate shall have around 6 to 8 years of experience in Sales, Business Development, Key Account Management, Client Management in the IT Staffing or IT Solutions business
- Strong commercial acumen with experience in account growth, P&L; management, solution selling and negotiation.
- Ability to build senior client relationships and identify opportunities across IT Staffing, Recruitment and Managed Services.
- Strong stakeholder management, strategic planning, communication and team leadership capabilities.

Success in the Role

Success will be measured through new client acquisition, revenue and margin growth, increased share of wallet, cross-selling, client retention and sustainable scaling of strategic accounts.

📌 Account Manager (Bengaluru)
🏢 Experis India
📍 Bengaluru