14 Nov
|
ORN TripFactory
|
India
14 Nov
ORN TripFactory
India
Role Overview
- Position: Travel Sales Consultant
- Locations: Bangalore
Key Responsibilities
- Needs Assessment: Connect with assigned leads to understand destination preferences, travel dates, passenger profiles, budgets, and booking timelines.
- Consultative Selling: Recommend tailored ORN Europe and international holiday packages based on client requirements, building trust through value-based guidance.
- Product Explanation: Clearly walk customers through itineraries, accommodations, sightseeing, transfers, meals, visas, travel insurance, inclusions/exclusions, and booking terms.
- Pipeline & CRM Management: Manage customer calls, WhatsApp follow-ups, and scheduled callbacks while maintaining accurate CRM records, call notes, and lead statuses.
- Collaboration & Process Compliance: Coordinate with Subject Matter Experts (SMEs) for product support and adhere to established lead management and sales guidelines.
- Conversion & Closure:
Achieve sales targets by converting qualified enquiries into confirmed bookings, ensuring timely documentation and payment follow-ups.
Preferred Candidate Profile
- Relevant Experience: Hands-on experience in holiday package sales is mandatory (general sales experience without travel package sales will not be considered).
- Destination Expertise: Prior experience selling Europe holiday packages is strongly preferred; candidates with experience in Asia or other international long-haul destinations will also be considered.
- Core Competencies: Proven ability in needs assessment, objection handling, consistent follow-ups, and closing sales.
- Work Style: Target-driven and comfortable working within structured CRM and calling processes.
Pay: ₹5.00 - ₹12.00 per year
Work Location: In person
📌 Travel Sales Consultant (India)
🏢 ORN TripFactory
📍 India