Job Title: Optician
Department: Optical / Eye Care
Reports To: Store Manager / Optical Manager

Job Summary

An Optician is responsible for assisting customers in selecting suitable eyeglasses, frames, lenses, and contact lenses based on prescriptions and individual requirements. The role involves providing skilled optical advice, ensuring accurate measurements, fitting and adjusting eyewear, and delivering excellent customer service.

Key Responsibilities

- Welcome customers and understand their vision care requirements.
- Read and interpret prescriptions provided by ophthalmologists or optometrists.
- Recommend suitable eyeglass frames, lenses, and contact lenses.
- Explain lens types, coatings, materials, and available options.
- Take accurate measurements, including PD (Pupillary Distance), fitting height, and frame measurements.
- Assist customers in selecting eyewear based on face shape, lifestyle, and budget.
- Perform frame fitting, adjustments, and minor repairs.
- Verify finished spectacles against the prescription and order specifications.
- Maintain product displays, inventory, and store cleanliness.
- Handle customer complaints and provide after-sales support.
- Achieve assigned sales targets while maintaining customer satisfaction.




- Coordinate with the optical laboratory for timely delivery of spectacles.

Qualification & Skills

- Diploma or certification in Opticianry / Optical Dispensing preferred.
- Knowledge of optical lenses, frames, and prescriptions.
- Understanding of optical measurements and frame fitting.
- Good communication and customer service skills.
- Basic computer and billing knowledge.
- Sales and product recommendation skills.
- Attention to detail and problem-solving ability.

Experience

- Freshers may apply with relevant qualifications.
- 1–3 years of experience in optical retail is preferred.

Key Performance Indicators (KPIs)

- Monthly sales achievement.
- Customer satisfaction and retention.
- Prescription and measurement accuracy.
- Conversion rate.
- Average transaction value.
- Low product return and remake rates.
- Inventory management and stock accuracy.

Working Conditions

- Full-time position.
- Optical retail store / Eye hospital / Optical showroom.
- Weekends and holidays, depending on business requirements.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Optician (Kottarakkara)
🏢 Vijay Group Of Institutions
📍 Kottarakkara