To lead and manage the showroom sales team, achieve monthly sales targets, develop customer relationships, improve showroom performance and ensure an excellent customer experience for River Indie electric scooters.

- Achieve monthly, quarterly and annual sales targets.
- Develop and implement effective showroom sales strategies.
- Generate recent customer enquiries through walk-ins, referrals, digital platforms and local marketing.
- Convert enquiries into bookings and retail sales.
- Monitor daily sales performance and prepare sales reports.
- Develop corporate, institutional and local business opportunities.

Team Management

- Lead, motivate and supervise the sales executives.
- Allocate individual sales targets and monitor performance.
- Conduct daily sales meetings and performance reviews.
- Provide product knowledge and sales training to team members.
- Ensure professional behaviour and discipline within the showroom.

Customer Relationship Management

- Ensure excellent customer service throughout the sales process.
- Handle customer enquiries, complaints and escalations.
- Follow up with prospective customers and pending bookings.
- Maintain strong customer relationships and encourage referrals.
- Coordinate test rides and customer demonstrations.

Showroom Operations

- Maintain showroom presentation, product display and cleanliness.
- Ensure proper management of enquiries, bookings, invoices and deliveries.




- Coordinate with finance partners for vehicle loan processing.
- Coordinate with service and delivery teams for smooth customer handover.
- Ensure proper CRM updates and follow-up records.

Marketing & Local Market Development

- Plan and execute local promotional activities.
- Develop relationships with local businesses and communities.
- Monitor competitor activities, pricing and market trends.
- Improve River Indie brand awareness in Kayamkulam and surrounding areas.

Key Performance Indicators (KPIs)

- Monthly vehicle sales achievement.
- Enquiry-to-booking conversion ratio.
- Booking-to-retail conversion ratio.
- Test ride conversion.
- Finance penetration.
- Customer satisfaction and feedback.
- Lead follow-up efficiency.
- Team productivity and individual sales performance.

Qualifications & Experience

- Graduate in any discipline preferred.
- 3–5 years of experience in automobile or two-wheeler sales.
- Previous experience as a Sales Manager, Showroom Manager or Team Leader preferred.
- Experience in EV sales will be an added advantage.
- Good communication, negotiation and leadership skills.
- Knowledge of CRM systems, MS Excel and sales reporting.

Benefits:

- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Sales Manager (Alappuzha)
🏢 River Mobility (Bangalore)
📍 Alappuzha