17 Aug
Recognized
India
In these opportunities as a Engineer you will:
- Participated in all SailPoint deployment activities - connector configuration, custom rule development, workflow configuration and development, third party system integration.
- Experience in User Provisioning, Access Certifications, Access Request, Workflow, Delegated Administration, and Password Self-Service in SailPoint Identity.
- Hands-on with aggregation, workflows, tasks, forms, rules, and roles.
- Administration of LCM workflows for On-boarding, Transfer, Off-boarding, and Emergency Termination process.
- Execute day to day application maintenance, monitoring, processing, and user support for multiple SailPoint related activities.
- Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits.
- Familiarity with Role Based Access Control (RBAC).
- Provided use cases and business processes for support groups on role, entitlement, provisioning.
- Established standards, designs and implementation of appropriate identity and access management processes and controls, which help improve operations and lower risk.
- Implementation and configuration of connectors between Identity and in-scope applications.
- Implemented Access Certification, Automated Provisioning and Governance aspects of IIQ.
- Develop complex workflows and service adapters in the SailPoint Identity IQ configuration interface.
- Managed client requirements and configure SailPoint connectors.
- Responsible to manage Administration functionality of the SailPoint such as loading data, create roles, create policies, scheduling tasks and certifications and reports.
- Included the improving Identity and Access Management (IAM) capabilities by controlling access to
- Working with client post implementation for user testing, debugging, support, and maintenance.
- Strong development experience in implementing the LCM events workflows, rules and custom reports.
- Experience on preparing the product documentation, test cases, test plans and support process.
- Effectively manage escalations to resolution.
- Identify efforts to improve and simplify end-user experience by reducing the volume of tickets, reducing touch points, improve accountability, and driving the usage of the self-service tools.
- Investigate root cause for identified problems and recommend solutions.
- Develop and implement solutions for defects and when appropriate collaborate with IAM engineering team on solutions.
- Experience with Vulnerability mitigation and patch management.
- Define requirements for and/or develop automated monitoring and alerting solutions to drive performance and availability.
- Be aware of system-wide changes and application deployments that might impact application availability for users.
- Drive a higher level of customer satisfaction by improving support team quality, knowledge, and training.
- Partner with other regional teams and services owners to share and promote best practices and lessons learned.
- Drive customer communication during critical events and lead retrospective meetings.
- Drive root cause investigation implementing any learnings or improvement opportunities.
- Assist & own the preparation of end user support documentation and knowledge
- Proactively plan for upcoming changes.
- Inform and train all support teams on new/changed processes/services and drive operational process rigor
- Partner with TR technology teams and Business Unit stakeholders to ensure a holistic technical approach across technologies.
- Support engineering initiatives related to our domain consolidation and migration programs.
- Strong working knowledge of ITIL Incident, Problem and Change Management disciplines
About You You re a fit for our Sr Software Engineer role if your background includes: 3+ years with SailPoint Identity (IIQ) 6.x & 7.x, including Life Cycle Manager (LCM) and Compliance Manager (CM), all SailPoint IIQ modules along with administration and upgrade experience.
- Minimum 5+ years relevant experience on SailPoint Identity Now to include implementation, governance, and custom connector development
- At least 5+ years leading SailPoint Identity implementations (hands on) including - Application onboarding - Customizing workflows, rules,
and reports.
- Development of custom rules to setup continuous certification for access review of all users, Role composition certification.
- Strong hands-on scripting experience, preferably Python, node.
- Familiarity with other IAM products
- Contribute to eminence activities, such as automating manual tasks performed by SailPoint Administration team.
- Strong troubleshooting capability & experience related to IAM technology
- Experience in gathering SailPoint requirements, completing attribute mappings between source systems and SailPoint IDN, executing integration testing
- Experience in Test, implement, and document workflows, custom connectors, and other custom software to meet client requirements.
- Assisting with management of project scope, schedule, status, and documentation.
- Worked with various application teams to establish connectivity (Top-secret, AD, e Directory, workday, salesforce and ServiceNow)
- Implemented Self-service feature, Password management feature, Provisioning feature and forgot password change in SailPoint.
- Collaborate with business data owners to develop and implement access policies governing access to confidential and other business data.
Skills: Node, Lcm, Iam, Cm, Python
Experience: 3.00-5.00 Years
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