Torrecid India Pvt Ltd
• Effectively manage large amounts of outbound calls & emails to customers and internal teams.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships of trust through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/team sales targets and call handling quotas.
• Handle complaints providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.
• Vendor Management.
• Proven customer support experience.
• Strong phone contact handling skills & active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of customers.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent English & Hindi communication skills.
Have to meet the customers/clients. Have to convince the customer to buy the product. Need to explain regarding the product to the customers. Should be MBA Graduate with excellent communicati [...]
Candidate should have minimum computer knowledge Freshers also eligible for walkkin 2015,16,17,18 Any graduate. [...]
1.Search, identify & conduct daily sales for financial planning sessions with clients 2.Acquire customers and generate the targeted amount of premium - Deliver Complete Product Information to Custom [...]
a. Excellent Spoken English, No compromise on that. b. Knowledge of computers, web surfing. c. A confident, honest and Dynamic person, to work with passion and not with seeing the clock. [...]