19 Oct
Olive Trees Consulting
India
Our client is a manufacturing company, headquartered in UK with their India office in Bangalore. This role is for a Senior Developer with significant DevOps experience.
Responsibilities
The Dynamics 365 Application Support Specialist is responsible to maintain, manage and support Dynamics 365 Finance & Operations
- Collaborating with functional consultants, service delivery teams and stakeholders across the organization to ensure SLA is met and solutions are provided to meet end user needs
- Advanced Functional Knowledge in SCM and Finance, whilst also able to provide hands on support across several of the following D365 F&O; modules.
- Log, manage, and resolve customer incidents and requests in line with the defined SLAs
- Assist functional consultants in various Business units with workflow configuration, testing and moving this to the live environment – AP, AR, Procurement and sourcing, GL, HR.
- Assist with Batch job configuration and error resolution for certain Supply chain and finance functions – for example, Automatic release to the warehouse, Post Packing slip and invoices etc.
- Configure and customize fields, forms, workflows, security settings and roles within Dynamics 365 F&O;
- Assist with functional testing for code releases or after an environment upgrade
Qualifications
· Engineering or IT background
· 4+ years of strong functional experience in D365 F&O; - Primarily Supply Chain Management (SCM)
· Excellent problem solving, troubleshooting, analytical, interpersonal & communication skills
· Knowledge of PL/SQL and excel
· Ability to solve complex problems in a fast-paced workplace with focus on colleague satisfaction
· Flexibility to work in shifts to meet business needs
· Knowledge of ITIL is a plus
📌 F&O Support Specialist (India)
🏢 Olive Trees Consulting
📍 India
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