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Customer Service Officer - Retail
EQU/CSO-R/1706008
Equitas Small Finance Bank
Inclusive Banking - SBL > West > Gujarat > Gujarat > Rajkot > Bhavnagar > Bhavnagar-IN0014035 > 7059 > Bhavnagar

Posted On: 24 Mar 2026
End Date: 07 Apr 2026
Required Experience: 1 - 2 years

Basic Section

- No. Of Openings: 1
- External Title: Customer Service Officer - Retail
- Employment Type: Permanent
- Employment Category: Field
- Closing Date: 07 Apr 2026

Organisational

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - SBL
- Department: Mortgages
- Sub-Department: Operations
- Generic Role: Customer Service Officer
- External Title (Job Role): Customer Service Officer - Retail
- Division: Inclusive Banking - SBL
- Zone: West
- State: Gujarat
- Region: Gujarat
- Area: Rajkot
- Cluster: Bhavnagar
- PT Location: Bhavnagar-IN0014035
- Branch Code:



7059
- Branch Name: Bhavnagar

Skills

- Skill: Highest Education No data available
- Working Language: No data available

DESIRED RESULT

- Cash Management - Accounting of Cash and Banking the Cash
- File despatch as per timelines (PRDD)
- NACH Rejected Cash collections to be less than 10% of billing
- Disbursement Management (XMS upload and query resolution)
- FTR to be achieved as per matrix
- Repayment reminder call for Retail customers
- On-time closure of DCS summary and maintenance of Key Management Register
- Post despatch file quality FTR to be achieved as per matrix
- Management Retail stationery by indenting to OPS on need basis
- Self Development

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📌 Skill (Bhavnagar)
🏢 Equitas Micro Finance India
📍 Bhavnagar