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Principal Business Process Analyst – SAP SD

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Ecolab is looking for an experienced Principal Business Analyst with 15+ years of experience in SAP Order-to-Cash (OTC), with deep expertise in SAP SD, to join our OTC – Commercial practice. This role will be accountable for partnering with business and IT leaders to define business requirements, drive end-to-end process design, and ensure delivery of SAP ECC and S/4HANA-based OTC capabilities for global transformation programs.

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- *What’s In It For You**
- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
- *What You Will Do**
- Lead end-to-end business analysis for SAP SD / Order-to-Cash workstreams within large transformation programs (ECC and S/4HANA).
- Partner with business stakeholders to define and prioritize process and capability needs, aligned to business strategy and the broader IT landscape.
- Drive requirements elicitation and documentation (user stories, functional specifications, process flows), and establish clear acceptance criteria for delivered solutions.
- Provide thought leadership on OTC process optimization, SAP SD best practices, and fit-to-standard approaches.
- Support multi-country rollouts by gathering localization needs, validating process impacts, and coordinating country-specific requirement sign-offs.
- Ensure alignment to global process standards while supporting regional compliance, controls, and audit needs.




- Lead large OTC enhancements and initiatives across multiple geographies, owning scope definition, business case inputs, and value realization measures.
- Collaborate with functional and technical teams on solution options, integration impacts, data requirements, and deployment planning.
- Coordinate cross-functional requirements and dependencies across SAP modules and adjacent systems, including:
- Finance (FI)
- Materials Management (MM)
- Transportation Management (TM)
- Extended Warehouse Management (EWM)
- Serve as a trusted partner to business executives, product owners, IT leaders, and program sponsors to drive alignment and decision-making.
- Facilitate process and requirements workshops, playback sessions, and steering updates; clearly communicate trade-offs, risks, and decisions.
- Translate business needs into scalable functional requirements, partnering with solution teams to ensure designs meet intended outcomes.
- Guide and mentor business analysts and functional team members on analysis methods, documentation standards, and stakeholder management.
- Drive continuous improvement of OTC analysis artifacts, templates, and best practices across the SAP practice.
- Support delivery excellence through strong traceability (requirements-to-design-to-test), UAT planning/execution support, and knowledge sharing.




- *Minimum Qualifications**
- 15+ years of experience in SAP OTC / SD within SAP ECC and/or S/4HANA programs (implementation and/or transformation).
- Bachelor’s Degree in IT, or related discipline
- 15+ years’ experience working in a global ERP workplace, partnering with both business and IT teams.
- Experience leading and mentoring business analysts and/or guiding cross-functional teams through requirements and decision processes.
- Proven experience owning requirements for complex initiatives, including scope definition, traceability, and UAT support.
- S/4HANA experience (fit-to-standard, process harmonization, and migration/rollout support).
- *Preferred Qualifications**
- Experience directly within a large ERP systems footprint in a global, multinational environment.
- Proven ability to understand business needs, build strategic partnerships, and translate them into clear requirements, process designs, and implemented solutions.
- Experience working with integrations (e.g., IDocs/APIs), including documenting interface requirements and validating end-to-end outcomes.
- Experience managing relationships with 3rd party vendors and teams.
- Able to successfully manage core responsibilities independently or with limited over-sight
- Excellent verbal and written communication skills
- Excellent organization skills
- Ability to maintain critical thinking while balancing multiple tasks
- Ability to work well within a team, focusing on building relationships with all project stakeholders.
- Proven ability of learning new skills, technologies, and passionate about conveying knowledge A trusted partner at nearly three m

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📌 Principal Business Process Analyst (Bengaluru East)
🏢 Ecolab
📍 Bengaluru East