Apply on Kit Job: kitjob.in/job/440pmv

JD for Customer Support Associate

Job Title: Associate, Customer Support Department

Work Location: Coimbatore preferred

About Bright Bridge

We are a faster growing business in the healthcare and Real Estate industry. Our brand mainly focuses on building better health for tomorrow.

The candidate should be capable of joining hands to lift the goals and targets fixed by the company.

We are looking for a talented customer support person who can connect well with the customers and our brand.

Responsibilities:

- Researching product details or company policies to answer questions
- Processing orders, including collecting shipping information and processing payments
- Providing information about products and services including pricing, availability, delivery options, and order status
- Providing customer support via email, phone, or social media channels such as Facebook or Instagram
- Responding to questions about products, shipping, returns, exchanges, and other topics
- Providing customer service and troubleshooting issues with various ecommerce platforms such as Shopify
- Answering questions about products, shipping rates, billing issues, return policies, etc.




- Creating and maintaining records of customer interactions with the company or its affiliates
- Handling returns, exchanges, and other customer service issues related to online purchases

Required Skills and Qualifications

- Graduate Degree is Mandatory
- Proven customer service experience of 2 years, preferably in an real estate environment
- Exceptional written and verbal communication skills
- Strong time-management skills and multitasking ability
- Proficient in Microsoft Office, with aptitude to learn new software and systems
- Solid interpersonal skills

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:

- Commuter assistance
- Health insurance
- Paid time off

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

- Are you an Immediate Joinee?

Experience:

- Customer service: 3 years (Required)
- Customer Service in Real estate: 2 years (Required)

Language:

- English (Required)

Work Location: In person

Apply on Kit Job: kitjob.in/job/440pmv

📌 Customer Support Associate (India)
🏢 Bright Bridge Infotech
📍 India