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Your responsibilities as Media Performance Manager: Campaign Operations: The Campaign Manager is a key member of the team and works closely with the Operations Leadership Team.

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The Campaign

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Manager will be responsible for managing the smooth delivery of all digital campaigns across global biddable platforms (search, social, programmatic), and support on key strategic operational projects to evolve the day-to-day operational ways of working. To ensure the smooth delivery of all digital campaigns, the Campaign Manager will be responsible for daily communication across the global network and digital teams, and clients, to ensure all biddable buyers have all required information to proceed with campaign activation.

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The Campaign

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Manager will oversee all digital biddable campaigns to ensure receipt of digital campaign briefs and global digital teams deliver timely completion of tactical media plans, campaign setup, quality assurance checks, go-live confirmations, recurring campaign performance reports, and finance tasks. We have this client with high expectations, demanding excellence, accuracy, timeliness, and first class thinking. This role is an opportunity to work with one of the most successful multinational streaming businesses and ensure our digital biddable campaigns are timely and accurate to support the growth of the business.

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Key Responsibilities - Digital Campaign Management o Lead the Campaign Tracker and update the status and next steps of all digital campaigns o Communicate directly with the agency digital biddable buyers to receive updates on campaign status or outstanding tasks o Manage agency local planning teams to ensure agreed SLAs are being respected through negotiation and education.



Identify legitimate emergency campaign requests and work with biddable digital buyers to define suitable timings to deliver o Timely delivery of end-to-end digital activation, including tactical media planning, campaign setup, QA, go-live confirmations, campaign reporting and finance o Proactive communication with Local agency campaign planners to ensure timely delivery of briefs, creative assets, tactical media plan and go-live approvals from clients o Review and report monthly on the timeliness and accuracy of the team’s delivery, identify areas of improvement in process, ways of working, or training to further improve daily campaign operations o Lead internal digital campaign status calls with digital biddable buyers, identify delays and ensure clear steps are put in place by digital buyers o Create process documentation and arrange trainings with Local and Worldwide to ensure all team members involved in digital campaigns are working effectively, or to implement a new process • Strategic Projects o Support Operations Associate Director and Digital Hub Lead to identify, build, and deploy operational improvements throughout the account o Review current processes and ways of working, and identify improvements to support daily operations of digital campaigns (e.g. changes to existing technologies and solutions, campaign tracker, roles and responsibilities)



• Team o Be the bridge between agency digital buyers and local planners o Work closely with Operations Associate Director and Digital Hub Lead; to support across all areas of business as required o Take the lead on day-to-day campaign account management and proactively help to drive timely and accurate delivery of all biddable digital campaigns o Proactively propose improved processes and ways of working o Learn about the agency, how the business works and the various disciplines within it, as well as the broader media industry o Prioritize training sessions and, on the job, learning to further develop core skills Qualifications & Skills • Prior experience of working within a large company • Proven experience managing multiple stakeholders with multi-cultural background

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- Experienced in high volume campaign/project management with expertise in building internal tracking documents or online dashboards to visuals status to senior management • A strong understanding of social, paid search, programmatic and digital trafficking process, ability to spotlight potential delays and challenges in the end-to-end campaign process (briefing, planning, build, trafficking, reporting) • Experienced with multi-market network coordination • Presentation creation and presenting skills • Accuracy and attention to detail • Demonstrate determination to achieve objectives • Prioritization, time management and attention to detail • Negotiation skills (key as SLAs will be challenged constantly) • Professional, ambitious, driven and team player
- Robust communication skills – both written and oral skills ; be able to communicate clearly across senior and mid-management stakeholders
- Dynamic and strong headed with the ability to challenge status quo and champion a recent proposition, process, or way of working
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Apply on Kit Job: kitjob.in/job/441900

📌 Media Performance Manager - Campaign Operations (Gurugram)
🏢 Publicis Global Delivery Pgd
📍 Gurugram