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JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized advantages to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a current industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Description – Business Support Executive
Role Overview
The Business Support role is responsible for enabling smooth operational functioning across South accounts by ensuring compliance, data management, program coordination, and administrative efficiency. The position supports the GAD and account teams with governance, reporting, communication, and people‑related processes while maintaining high service quality and timely execution of deliverables.
Key Responsibilities
1. Operational Excellence & Compliance
Support Minimum Wages compliance and Contract Management in alignment with statutory and client requirements.
Assist the account team with MSA, Contracts, and Addendums.
Monitor monthly Compliance Scores across accounts and coordinate with stakeholders to close open risks from BA reviews, ensuring strong governance with the QA team.
Implement and support BetterPlace attendance processes across accounts.
Organize Townhalls and engagement connects (Virtual & F2F).
Provide approvals on behalf of GAD as required by the team.
Raise REQ’s on behalf of the GAD and ensure timely closure.
2. Data Management & Reporting
Maintain and regularly update the Portfolio Tracker for South‑1 accounts.
Prepare and deliver Monthly Finance MIS and Account MIS to support financial visibility and decision-making.
Gather benchmarking data, coordinate data collation,
and support data cleanup activities.
Prepare presentations, detailed reports, dashboards, and data summaries as needed.
Prepare welcome notes for stakeholders and current joiners.
Maintain and update client and account-related data.
3. Training & Program Support
Support the Graduate Trainee Program, including onboarding coordination and evaluation for South‑1 regions.
Assist in the Apprenticeship Program (NAPS), contributing to workforce development initiatives.
Coordinate training nominations, send follow‑ups, and track completion status of participants.
Provide extended support to HR programs such as Ovation, Pat on the Back nominations, and employee engagement activities, ensuring timely recognition cycles and program execution.
4. Administrative & Operational Support
Handle IT/HR asset requests, onboarding support (ID & Password), travel bookings, hotel/cab arrangements, and expense management while ensuring SLA compliance.
Manage GAD’s calendar, including scheduling meetings, booking meeting rooms, and coordinating client surveys and People Survey activities.
Support PO approvals, document signatures, and administrative workflows for the GAD.
Coordinate with accounts teams during GAD’s client meetings or site visits.
Assist the WD team with CIWG activities, client data requirements, partner submissions, and other requests.
Manage visitor coordination and protocol for site visits.
Provide timely query resolution and operational support to ensure seamless team functioning and high service quality.
Key Skills & Competencies
Strong organizational and multitasking abilities
Excellent communication and stakeholder management skills
Proficiency in MS Office (Excel, PowerPoint, Word)
Data analysis and reporting capabilities
Ability to work under tight deadlines
High attention to detail, accuracy, and compliance orientation
Strong teamwork and coordination skills
Ability to maintain confidentiality and handle sensitive information
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Apply on Kit Job: kitjob.in/job/449p2k
📌 Business Support Executive (Bengaluru)
🏢 JLL
📍 Bengaluru