Responsible for the day to day running of the BU maintaining standards ensuring legal compliance checks on pricing etc Assist in cashier training and provide support to cashiers where required Ensure achievement of sales targets which have been set for the department s and provide input when deciding the targets Continually monitor the achievement of sales targets and take corrective measures where required Provide clarity progress towards targets by communicating to the team the department store and overall regional performance Ensure minimization of shrinkage levels in the department training the teams on how to handle merchandise and protect stock Role model the highest standards of customer service with the team Understand customer needs and build a rapport with customers Manage customer complaints and queries resolving them to the best of your ability Ensure visual merchandising guidelines are adhered to and standards and maintained in the department s provide feedback to visual merchandiser Execute all operational procedures effectively Audit the department s for achieving standards in fitting rooms and housekeeping till areas etc Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team Ensure adequate learning and development of the team through on the job training VM training product training etc Ensure clarity of roles by dividing responsibilities between team members Develop team members by providing timely and constructive feedback to help team members identify their strengths and weaknesses Motivate teams to drive sales and adhere to processes Job Types Full-time Permanent Pay 18 000 00 - 25 000 00 per month Perks Cell phone reimbursement Ability to commute relocate Kannur Kannur - 670001 Kerala Reliably commute or planning to relocate before starting work Required Education Bachelor s Preferred Experience total work 3 years Preferred Fashion retail 3 years Preferred Location Kannur Kannur - 670001 Kerala Preferred Work Location In person